Privacy policy

Smart Progress

Last updated: 02/08/2026

Smart Progress respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, purchase our products, or interact with us.

By using Smart Progress products or services, you agree to the terms of this Privacy Policy.

1. Who We Are

Smart Progress provides digital productivity tools, templates, subscriptions, and related content delivered online.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Smartprogresscompany@gmail.com

2. What Information We Collect

We may collect the following types of personal information:

Personal details

  • Name
  • Email address
  • Billing information (processed securely by third-party payment providers)

Account and purchase information

  • Products purchased
  • Subscription status
  • Transaction history

Usage information

  • Interaction with emails or content
  • General website usage data (via analytics tools)

We do not collect sensitive personal information unless required by law.

3. How We Collect Information

We collect personal information when you:

  • Make a purchase
  • Subscribe to a membership or mailing list
  • Contact us via email
  • Interact with our website or content

Information may be collected directly from you or automatically via standard tracking technologies.

4. How We Use Your Information

We use your information to:

  • Deliver digital products and subscriptions
  • Process payments and manage orders
  • Provide customer support
  • Send newsletters, updates, and bonus content (where you have opted in)
  • Improve our products and services
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

5. Email Communications

If you subscribe to Smart Progress:

  • You may receive newsletters, updates, and product-related emails
  • You can unsubscribe at any time using the link in our emails
  • Transactional emails (such as purchase confirmations) will still be sent where required

6. Third-Party Services

We use trusted third-party platforms to operate our business, including but not limited to:

  • Payment processors (e.g. Shopify, Stripe)
  • Email marketing platforms
  • Analytics tools
  • Google services (for Google Sheets templates)

These providers only access personal information necessary to perform their services and are required to protect your data.

Smart Progress is not responsible for the privacy practices of third-party websites or platforms.

7. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute data security.

8. Access to Digital Products

Some Smart Progress products require:

  • A Google account
  • Access to third-party platforms

By using these products, you acknowledge that:

  • Your use is subject to the privacy policies of those platforms
  • Smart Progress does not control how third-party services handle your data

9. Refunds and Privacy

If you request a refund, we may retain necessary transaction records for accounting, fraud prevention, and legal compliance purposes.

10. Accessing and Updating Your Information

You may request:

  • Access to personal information we hold about you
  • Correction of inaccurate or outdated information

Requests can be made by contacting Smartprogresscompany@gmail.com